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Location: Home > About EONI > Policies and Procedures 

Policies and Procedures

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  • Call Recording/CCTV Policy (PDF 48KB)
  • Car Parking Policy (PDF 128KB)
  • Communications Strategy (PDF 24KB)
  • Complaints Procedure
  • Continuity of EONI Contracts and Leases (PDF 25KB)
  • Disclosure of Personal Data (PDF 27KB)
  • Equal Opportunities Policy (PDF 147KB)
  • Fraud Policy (PDF 8KB)
  • Fraud Policy and Response Plan (PDF 195KB)
  • Gifts Hospitality and Awards Policy (PDF 234KB)
  • Guidance on Dealing with Unacceptable Customer Behaviour (PDF 144KB)
  • Harassment and Bullying Policy (PDF 205KB)
  • Homeworking Policy (PDF 215KB)
  • Learning and Development Policy (PDF 291KB)
  • Recruitment Policy (PDF 47KB)
  • Transmission of Sensitive Material (PDF 29KB)
  • TRIM Procedures (PDF 983KB)
  • Whistleblowing Policy (PDF 122KB)
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